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Double J IT Services offers a variety of support options that will suit your company: Service Contract For a fixed Monthly rate, you get one of our technicians on site for a pre-determined amount of time per month as per the agreement. As well as priority support, assuring that issues will be dealt with within 4 business hours. Standard Call-out You are being charged per hour, per call. The hourly tariff is determined and revised from time to time by Double J IT Services. This service allows for up to 2 business days for issues to be resolved. |